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Elements and Performance Criteria

  1. Assess scope to consolidate freight
  2. Prepare consignment documentation

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating and working effectively with others

implementing contingency plans

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule

operating and adapting to differences in freight and equipment in accordance with operating procedures

operating electronic communications equipment to required protocol

reading, interpreting and following relevant instructions, procedures, information and signs

selecting and using required computer and communications equipment

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria, include knowledge of:

customer service policies and procedures

problems that may occur and appropriate action that can be taken

procedures for planning freight/cargo loading such as:

using available space efficiently

packing goods for ease of inspection and to meet delivery and customer requirements

securing goods and ensuring no damage to contents

ensuring weight and volume of consolidated cargo conforms to specifications

procedures for calculating volumes and dimensions

procedures for completing consignment documentation

procedures for identifying and evaluating information needed to facilitate freight consolidation

relevant codes of practice and legislative requirements including local and international freight regulations

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and regulations

sources of information and documentation for consolidating freight.